COUNCIL ON AGING OF SOUTHWESTERN OHIO AND HOME52 NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL AND HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. USES AND DISCLOSURES OF HEALTH INFORMATION This notice is provided to you under the Privacy Rule, adopted as part of the federal Health Insurance Portability & Accountability Act. Council on Aging of Southwestern Ohio (COA) and home52 are permitted to use and/or disclose your Protected Health Information (PHI) for purposes of providing you treatment, obtaining payment for your care and conducting health care operations, as well as for other permitted or required purposes described in this notice. COA and home52 have established policies and procedures to guard against unnecessary use or disclosure of your health information. THE FOLLOWING IS A SUMMARY OF WHEN AND WHY YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED To Provide Treatment. COA and home52 may use your health information to coordinate and manage your care within COA and home52 and with other persons outside COA and home52 involved in providing care and services to you, such as an attending physician, a physical therapist, a home health provider and other health care professionals. For example, certain service providers involved in your care need information about your medical condition in order to deliver services provided through COA and home52. To Obtain Payment. COA and home52 may include your health information in invoices to collect payment from third parties for the care you receive through COA and home52. For example, some of your health information may be transmitted to the Ohio Department of Aging or to the Ohio Department of Job and Family Services when billing transactions are conducted. To Conduct Health Care Operations. COA and home52 may use and disclose health information for its own operations and as necessary to provide quality care to you and other COA clients. Health care operations includes such activities as:
As an example, COA and home52 may use your health information to evaluate its staff performance. It may also combine your health information with information of other COA and home52 clients in evaluating ways to serve all COA and home52 clients more effectively. Your health information may be used by or disclosed to COA and home52 staff and other providers for training and quality purposes, or to provide you with COA and home52 community information mailings that may be of interest. For Appointment Reminders. COA and home52 may use and disclose your health information to contact you as a reminder that you have an appointment, such as a home visit. For Treatment Alternatives. COA and home52 may use and disclose your health information to tell you about or recommend possible service options or alternatives that may be of interest to you. THE FOLLOWING IS A SUMMARY OF THE CIRCUMSTANCES WHEN YOUR HEALTH INFORMATION MAY ALSO BE USED AND DISCLOSED When Legally Required. COA and home52 will disclose your health information when it is required to do so by Federal, State or local law. To Individuals Involved in Your Care or Payment for Your Care. Unless you object, we may disclose your health information to your personal representative and to a family member or close personal friend who is involved in your care. When There Are Risks to Public Health. COA and home52 may disclose your health information for public activities and purposes in order to:
To Report Abuse, Neglect or Domestic Violence. COA and home52 may notify government authorities if COA and home52 believe you are the victim of abuse, neglect or domestic violence. COA and home52 will make this disclosure only when specifically required or authorized by law, or when you otherwise agree. To Conduct Health Oversight Activities. COA and home52 may disclose your health information to a health oversight agency for activities including audits, civil, administrative or criminal investigations, inspections, licensure or disciplinary action. COA and home52 may not disclose your health information if you are the subject of an investigation and the health information is not directly related to your receipt of health care or public benefits. In Connection with Judicial and Administrative Proceedings. COA and home52 may disclose your health information in connection with a judicial or administrative proceeding in response to an order of a court or administrative tribunal as expressly authorized by that order. COA and home52 may also disclose your health information in response to a subpoena, discovery request or other lawful process, but only when COA and home52 make reasonable efforts to either notify you about the request or to obtain an order protecting your health information. For Law Enforcement Purposes. As permitted or required by Ohio law, COA and home52 may disclose your health information to a law enforcement official for certain law enforcement purposes as follows:
In the Event of a Serious Threat to Health or Safety. COA and home52 may, consistent with applicable law and ethical standards of conduct, disclose your health information if COA and home52, in good faith, believe that the disclosure is necessary to prevent or lessen a serious and imminent threat to your health or safety or to the health and safety of the public. For Specified Government Functions. In certain circumstances, the Federal regulations authorize COA and home52 to use or disclose your health information to facilitate specified government functions relating to military and veterans, national security and intelligence activities, protective services for the President and others, medical suitability determinations and inmates and law enforcement custody. For Disaster Relief. COA and home52 may disclose your health information to an organization assisting in a disaster relief effort. For Research. COA and home52 may permit your health information to be used or disclosed for research purposes if the researcher complies with certain privacy protections. Your health information may be used for research purposes only if the privacy aspects of the research have been reviewed and approved by a designated Privacy Board or Institutional Review Board, if the researcher is collecting information to prepare a research proposal, if the research occurs after your death, or if you authorize the use or disclosure. Coroners, Medical Examiners, Funeral Directors & Organ Procurement Organizations. COA and home52 may disclose your health information to a coroner, medical examiner, funeral director or, if you are an organ donor, to an organization involved in the donation of organs and tissues. For Worker’s Compensation. COA and home52 may release your health information for worker’s compensation or similar programs. AUTHORIZATION TO USE OR DISCLOSE HEALTH INFORMATION Other than stated above, COA and home52 will not disclose your health information without your written authorization. If you authorize COA and home52 to use or disclose your health information for a purpose not described above, you may revoke that authorization in writing at any time. If you revoke that authorization, COA and home52 will no longer use or disclose your health information for the purposes covered by the authorization except where COA and home52 have already relied on the authorization. YOUR RIGHTS WITH RESPECT TO YOUR HEALTH INFORMATION You have the following rights regarding your health information that COA and home52 maintain: Right to Request Restrictions. You may request restrictions on certain uses and disclosures of your health information. You have the right to request a limit on COA and home52’s disclosure of your health information to someone who is involved in your care or the payment of your care. However, COA and home52 are not required to agree to your request. If you want to request a restriction, please contact COA and home52’s Privacy & Security Officer using the contact information on page 5 of this notice. Right to Receive Confidential Communications. You have the right to request that COA and home52 communicate with you in a certain way. For example, you may ask COA and home52 to only conduct communications relating to your health with you privately, with no other family members present. If you want to receive confidential communications, please contact COA and home52’s Privacy & Security Officer using the contact information on page 5 of this notice. COA and home52 will not request that you provide any reasons for your request and will attempt to honor your reasonable requests for confidential communications. Right to Inspect and Copy Your Health Information. You have a right to see your health information upon your request, unless your access to your records is restricted for documented treatment reasons. You have the right to inspect and copy your health information, including billing records, on reasonable notice. A request to inspect and copy records containing your health information must be made in writing to COA and home52’s Privacy & Security Officer using the contact information on page 5 of this notice. If you request a copy of your health information, COA and home52 may charge you a reasonable fee for copying and assembling costs related to your request. Right to Amend Health Care Information. You have the right to request that COA and home52 amend your health records if you believe that your health information is incorrect or incomplete. That request may be made as long as the information is maintained by COA and home52. A request for an amendment of records must be made in writing to COA and home52’s Privacy & Security Officer using the contact information on page 5 of this notice. COA and home52 may deny the request if it is not in writing or does not include a reason for the amendment. COA and home52 may also deny your request if COA and home52 did not create the health records you want to amend, if the records you want to amend are not part of COA and home52’s records, if the health information you want to amend is not part of the health information you are permitted to inspect and copy, or if, in COA and home52’s opinion, the records containing your health information are accurate and complete. Right to Know What Disclosures Have Been Made. You have the right to request an accounting of disclosures of your health information COA and home52 have made for certain reasons, including reasons related to public purposes authorized by law and certain research. You do not have the right to an accounting of disclosures that are made (1) for treatment, payment or health care operations purposes, (2) to you or your personal representative, or (3) based on your written authorization. You also do not have the right to an accounting of disclosures made before April 14, 2003. Your request for an accounting must be made in writing to COA and home52’s Privacy & Security Officer using the contact information on page 5 of this notice. Your request should specify the time period for the accounting starting on or after April 14, 2003. Accounting requests may not be made for periods of time in excess of six (6) years. COA and home52 will provide the first accounting you request during any 12-month period without charge. Subsequent accounting requests may be subject to a reasonable cost-based fee. Right to a Paper Copy of this Notice. You have a right to a separate paper copy of this notice at any time even if you have received this notice previously. To obtain a separate paper copy, please contact COA and home52’s Privacy & Security Officer using the contact information on page 5 of this notice. DUTIES OF COA COA and home52 are required by law to maintain the privacy of your health information and to provide to you this notice of its duties and privacy practices. COA and home52 are required to abide by the terms of this notice as it may be modified over time. COA and home52 reserve the right to change the terms of this notice and to make the new notice provisions effective for all health information that COA and home52 maintain. If COA and home52 change this notice, COA and home52 will provide a copy of the revised notice to you. WHERE TO FILE A COMPLAINT You have the right to complain to COA and home52 and to the Secretary of the U.S. Department of Health and Human Services if you believe that your privacy rights have been violated. Complaints to COA and home52 should be made in writing to the Privacy & Security Officer addressed as follows: Council on Aging of Southwestern Ohio, 175 Tri County Parkway, Cincinnati, Ohio 45246, Attention: Privacy & Security Officer. COA and home52 encourage you to express concerns you may have regarding the privacy of your health information. You may also file a written complaint with the Secretary of the U.S. Department of Health and Human Services. COA and home52 will not retaliate against you in any way for filing a complaint. CONTACT PERSON COA and home52 have designated its Director of Business Results and Innovation as the Privacy & Security Officer or contact person for all issues regarding client privacy and your rights under the federal privacy standards. You may reach the Director of Business Results and Innovation by calling: 513-746-2645 Or by writing to the Privacy & Security Officer at: Council on Aging of Southwestern Ohio 175 Tri County Parkway Cincinnati, Ohio 45246 Attention: Privacy & Security Officer EFFECTIVE DATE This notice is effective June 10, 2014. This document was last updated July 19, 2016.
home52 is a subsidiary of Council on Aging of Southwestern Ohio. Leveraging 50 years of experience, Council on Aging and home52 are experts at helping individuals, families and caregivers manage complex medical and long-term care needs. home52 offers flexible services and payment structures that align with Council on Aging’s mission to help individuals remain independent in their homes.
While the symptoms of these other diseases are mostly physical, people with alcoholism and drug problems experience emotional and social symptoms as well, often hurting their friends, families, jeopardizing their jobs, or harming themselves. Angel’s goal is to make a difference in the lives of everyday people. She has a Bachelor’s in Psychology and has completed all necessary work for her Chemical Dependency Certification Assistant certificate (CDCA). Her professional background includes extensive case management experience working with individuals that have mental illness and/or drug addictions. Also, Angel has experience working with diverse populations that have chronic illnesses and/or medical needs. Lastly, she has experience and extensive training in motivational interviewing and crisis intervention while working with adults, children and families. “Life is not about waiting for the storm to pass, it’s about learning to dance in the rain.”
Some of us are equipped with the ability to practice healthy coping skills, while others don’t know where to begin or feel stuck and overwhelmed, which can lead to practicing unhealthy coping skills (i.e. self-harm, abuse of prescription meds, illegal substance use, etc.). As a professional in the Human Services field for almost 15 years, Kristen’s goal is to help make individuals and families safe, as well as guide them and educate them on the use of healthy and effective coping skills. Helping people to identify fears and work on overcoming them is a great first step to a healthy and happy lifestyle. Kristen is honored to be in a field where she can utilize her passion for helping others and make a positive change in people’s lives. Kristen’s professional background includes case management (mentally ill children, adults and geriatric populations), addictions counseling, health coaching and supervisory work in the healthcare field. She holds a Bachelor’s degree focusing on criminal justice and psychology and her MATS (Medication Assisted Therapy Specialist) from ICAADA (Indiana Counselors Association on Alcohol and Drug Abuse). She is currently working on obtaining her CDCA in Ohio.
Rayell Wilhite is a licensed social worker who enjoys working with geriatric populations and people with mental illness. She is an experienced client advocate, providing psychosocial supports to a diverse population of clients in her community. Rayell’s passion is partnering with people to help them live their best life. She enjoys developing and maintaining positive relationships with the individuals she serves. Rayell worked for University of Cincinnati Health’s University Hospital, Department of Psychiatry as an intake specialist for over 16 years. She then began her career at Humana as a care manager/personal health coach. She was then recruited as a team engagement specialist, which helped Humana recruit over 5,000 members. Rayell graduated Suma Cum Laude from Northern Kentucky University. She is the recipient of “2015 Outstanding Leadership in Social Worker,” an award given to her by the faculty of NKU’s social work program. She is also the recipient of the Dr. Dorothy Height Social Work Award, presented to her by the Ohio Mental Health and Addiction Services at Summit Behavioral Health.
Danielle Scott
When people experience trauma, it can have a lasting impact on their lives, in many ways. Many lack the support and guidance to help them overcome the issues they face. As a result, some turn to harmful methods of releasing their pain, such as self-medication or substance abuse.
My passion is to help individuals and families confront and overcome the pain and obstacles that others might not see or understand. I aspire to empower individuals who are impacted by mental health and substance abuse related issues to find and embrace the brighter side of their life.
Ultimately, my goal is to have a lasting impact in the lives of those I serve. I have a BA in psychology from the University of Cincinnati, and I am currently pursuing my master’s degree in social work for advanced clinical practice. My professional background includes case management and mental health therapy for individuals with behavioral health disorders, including specialized training in crisis intervention and motivational interviewing.
“There are wounds that never show on the body that are deeper and more hurtful than anything that bleeds.” Laurell K. Hamilton
Justin Berry, CDCA
I’ve had a passion for helping people since I was a child. That passion stems from a desire to see people smile and help them through whatever difficult situation they are facing. In plain and simple terms: I want to help.
This passion for helping others and improving their well-being led me to a career in social work. I received a bachelor’s in social work from Mount St. Joseph University, and I am currently pursuing a master’s degree in social work at Northern Kentucky University. As a social worker, I feel that people with mental health and substance abuse disorders are often misjudged by others. I enjoy using my professional skills to be their voice and to help them recognize their importance in the world.
“Do not judge my story by the chapter you walked in on.” Unknown
Jeremy Page, CDCA
I enjoy working with people of all backgrounds and have a passion for positively influencing the lives of others. This passion comes from watching my own family members whose lives have been impacted by substance use and mental health disorders. It has given me the desire to not only help those close to me, but anyone who is in need of the help that they deserve.
After graduating with my bachelor’s degree from Northern Kentucky University, I worked for Hamilton County Children’s Services, as well as a comprehensive mental health/substance abuse agency. I am currently finishing a master’s program in justice, policy and leadership. I am from Louisville, Kentucky, and I have lived in the Cincinnati area for the last five years.
“Share your smile with the world. It’s a symbol of friendship and peace.” Christie Brinkley